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A business need doesn’t always come from the same place. Sometimes, leadership sets a strategic goal. Sometimes, employees struggle with… Read more: Where Should a Business Analyst Look to Identify a Business Need?

As a Salesforce Business Analyst, you’re not just gathering requirements and writing user stories, you’re often the guardian of long-term… Read more: Supporting Data Governance in Salesforce Projects

Writing user stories for Salesforce integrations is one of the most important and often overlooked responsibilities of a Salesforce Business… Read more: How To Write User Stories For Salesforce Integrations

One of the realities of being a Salesforce Business Analyst is stepping into projects where you inherit an existing system,… Read more: Business Analyst Guide: How to Navigate an Existing Salesforce Org

When I first started my career in Salesforce, I remember staring at an Entity Relationship Diagram (ERD) and thinking, What… Read more: How to Read Salesforce ERD Diagrams