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As a Salesforce Business Analyst, you’re not just gathering requirements and writing user stories, you’re often the guardian of long-term… Read more: Supporting Data Governance in Salesforce Projects

Writing user stories for Salesforce integrations is one of the most important and often overlooked responsibilities of a Salesforce Business… Read more: How To Write User Stories For Salesforce Integrations

One of the realities of being a Salesforce Business Analyst is stepping into projects where you inherit an existing system,… Read more: Business Analyst Guide: How to Navigate an Existing Salesforce Org

When I first started my career in Salesforce, I remember staring at an Entity Relationship Diagram (ERD) and thinking, What… Read more: How to Read Salesforce ERD Diagrams

When someone asks me to build a report or dashboard, my first step isn’t to log into Salesforce. It’s to… Read more: How I Gather Requirements for Reports & Dashboards